Legal
Privacy Policy
Parfect is a private app for two. This policy explains — in plain language — what we collect, why we collect it, how long we keep it, and the rights you have over your data.
Last updated: July 6, 2026
Who we are
Parfect operates the Parfect app and the API at api.parfect.app, and is the data controller for personal data processed through them. For anything privacy-related, contact us at support@parfect.app.
What we collect
- Account information— your email, display name, and a password hash. We never store your password in plain text.
- Couple data— pairing information, profile settings, and consent timestamps.
- Content you sync— messages, fantasies, calendar events, shared lists, and media metadata, so both of you can access them across devices.
- Shared media— photos, videos, and audio you share in chat, stored on our servers.
- Push tokens— only if you enable notifications.
- Technical logs— the minimum needed to operate, secure, and debug the service.
What we never do
- We do not sell your personal data.
- We do not use your relationship content for advertising.
- We do not share your data with third parties, except the infrastructure providers needed to run the app.
End-to-end encryption
Chat message text can be encrypted on your device before it is sent. When end-to-end encryption is enabled, Parfect cannot read the contents of those messages. Media files and other shared app data are stored on our servers so both partners can access them.
How we use your data
- To authenticate you and sync data between your devices and your partner.
- To deliver realtime updates and optional push notifications — which never include message content.
- To maintain, secure, and improve the service.
Lawful basis (GDPR)
- Contract— to provide the app, sync data between you and your partner, and authenticate you.
- Consent— for optional notifications, post-pairing safety consent, and 18+ confirmation.
- Legitimate interests— to secure the service, prevent abuse, and improve reliability.
Hosting & subprocessors
We use infrastructure providers to host the API, database, media storage, and push delivery (including cloud hosting and Expo push services). Your data is processed only to operate the service — nothing else.
Cookies & sessions
The web version uses a single HttpOnly session cookie to keep you signed in. The mobile app stores a session token in secure device storage. We do not use advertising or tracking cookies.
How long we keep data
- Account and synced data are kept while your account is active.
- When you unlink or delete your account, we remove your couple's shared data, messages, and media from our servers.
- Technical logs are retained for a limited period for security and operations, then deleted.
Your rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Export your data — contact {email}.
- Object to or restrict certain processing.
- Withdraw consent where processing is consent-based.
- Lodge a complaint with your local data protection authority.
Deleting your account
You can delete your account in the app under Settings → Account → Delete account. This permanently removes your account and associated couple data from our servers. You can also email support@parfect.app and we'll take care of it.
Safety & reporting
If you have a safety concern, use Settings → Report a concern in the app or email support@parfect.app. You can unlink from your partner at any time from Settings.
Questions?
We're happy to explain anything in this policy. Reach us at support@parfect.app.