Privacy Policy

Who we are

Parfect operates the Parfect app and the servers that sync your couple data, and is the data controller for personal data processed through them. For anything privacy-related, contact us at support@parfect.app.

What we collect

• Account information— your email, display name, and a password hash. We never store your password in plain text.
• Couple data— pairing information, profile settings, and consent timestamps.
• Content you sync— messages, fantasies, calendar events, shared lists, and media metadata, so both of you can access them across devices.
• Shared media— photos, videos, and audio you share in chat, stored on our servers.
• Push tokens— only if you enable notifications.
• Contacts and sitters— if you look up a contact when adding a babysitter, and any sitter name and phone number you save so your partner can see them.
• Technical logs— the minimum needed to operate, secure, and debug the service.

What we never do

End-to-end encryption

Chat message text can be encrypted on your device before it is sent. When end-to-end encryption is enabled, Parfect cannot read the contents of those messages. Media files and other shared app data are stored on our servers so both partners can access them.

How we use your data

• To authenticate you and sync data between your devices and your partner.
• To deliver realtime updates and optional push notifications — which never include message content.
• To maintain, secure, and improve the service.

Lawful basis (GDPR)

• Contract— to provide the app, sync data between you and your partner, and authenticate you.
• Consent— for optional notifications, post-pairing safety consent, and 18+ confirmation, and explicit consent to store intimate data (mood, check-ins, and fantasies) under GDPR Article 9.
• Legitimate interests— to secure the service, prevent abuse, and improve reliability.

Special category data (GDPR Article 9)

Mood, weekly check-ins, and fantasies can reveal intimate details about your relationship. We only store this after you give explicit consent in the app, so you and your partner can use those features. You can withdraw consent by deleting your account.

Hosting & subprocessors

We use infrastructure providers to host the API, database, media storage, and push delivery (including cloud hosting and Expo push services). Your data is processed only to operate the service — nothing else.

Cookies & sessions

The Parfect app on the web uses a single HttpOnly session cookie to keep you signed in. The mobile app stores a session token in secure device storage. This website stores one necessary cookie that remembers your cookie choice. Statistics and advertising cookies, loaded through Google Tag Manager, are set only if you allow them. You can change or withdraw that choice at any time from Cookie settings.

How long we keep data

• Account and synced data are kept while your account is active.
• When you unlink or delete your account, we remove your couple's shared data, messages, sitters, and media from our servers. Safety reports are kept only in anonymized form (reason and time, without your name, ids, or free-text details).
• Technical logs are retained for a limited period for security and operations, then deleted.

Your rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data — contact {email}.
• Object to or restrict certain processing.
• Withdraw consent where processing is consent-based.
• Lodge a complaint with your local data protection authority.

Deleting your account

You can delete your account in the app under Settings → Account → Delete account. This permanently removes your account and associated couple data from our servers. You can also email support@parfect.app and we'll take care of it.

Safety & reporting

If you have a safety concern, use Settings → Report a concern in the app or email support@parfect.app. You can unlink from your partner at any time from Settings.

Questions?

We're happy to explain anything in this policy. Reach us at support@parfect.app.